How we handle customer information

We may collect your name, phone number, email address, service address, property notes, yard measurements, quote selections, payment-related billing information, and scheduling details.

Payment card entry is handled through Stripe. Scheduling details may be passed into our scheduling provider when booking is enabled.

We collect personal information only for business purposes such as:

• preparing estimates and invoices
• confirming service availability and scheduling visits
• processing payments and receipts
• responding to support questions or quote requests
• maintaining records for tax, accounting, and dispute resolution

We use the information you provide to quote, schedule, charge, and perform lawn care services. We do not use quote forms for unrelated marketing unless we have the consent required by law.

We may share information with service providers that help us run the business, including payment processors, website hosting, scheduling tools, and email systems, only to the extent needed for those services.

We also use website analytics tools to understand overall site traffic and page usage so we can improve the estimate and booking experience.

We keep records only as long as reasonably necessary for operations, customer service, accounting, legal compliance, and dispute resolution.

We use commercially reasonable safeguards appropriate to a small service business, but no website or transmission method can be guaranteed to be perfectly secure.

You may contact us to request access to your personal information or ask for corrections to inaccurate information, subject to applicable law.

Privacy contact: Good Neighbour Lawn Care at goodneighbourlawncare@outlook.com.